I have been more than pleased with FCI and Vincent Ferranti. He promptly responded to my need for an inspection and was incredibly thorough and knowledgeable. He is highly accredited, and the report he prepared included essential details based on his research of my specific products and home environment. He also followed up with me afterward and has made himself available for my follow up questions. He is a real professional, and I highly recommend him and his services.

FYI. They refunded us the entire amount of the insurance claim for the flooring portion. They are also going to pay for your services as well.

Thanks,
Thomas Holmesley
Production Manager
Southwest Specialty Food, 700 N. Bullard Avenue, Goodyear, AZ 85338

I wanted to take the time to say Thank You. Towards the end of March, we settled with our complaint against Fulton Homes on our floor. Fulton just handed the letter siding with us and instructed Heritage to “handle this.“ Now we have new flooring and love it.

Vince Ferranti is one of the most professional and honest inspectors I have met. Vince looked at a job for me that was under claim by a major flooring manufacturer. When the original inspector went out, he took one look and said nothing was wrong, which anybody in the right mind could see was incorrect. So, I had to hire Vince as a 3rd party inspector to address the situation, and he went out within a couple of days from me contacting him to rectify. Vince took pictures and used shadow boxes for everything, so I had the evidence I needed to turn in to get the flooring replaced for the customer. I will be using Vince on any flooring claims in the future and have no problem recommending him to anyone.

Vincent, with AZ Floor Inspectors, was a lifesaver for our family! He investigated the reasoning behind over $20,000 worth of new exotic hardwood flooring buckling in our Mesa, AZ home. Vincent identified faulty installation as the main culprit. We submitted his thorough and very professional report to the Registrar of Contractors, and now the contractor is replacing the damaged flooring per the Rocs’ request. Thank you so much, Vincent! I’d recommend him to anyone needing an expert flooring investigator.

Vincent just wanted to say a HUGE THANK YOU for the floor inspection. I had a VERY PROFESSIONAL wooden floor inspector examine my floor during March 2018, which had significant issues. My builder denied any liability or fault of the installation as it was past warranty by maybe three months. I did, through my insurance company, contact Vincent Ferranti as recommended. Vincent’s credentials were SECOND TO NONE. After more inspections, PULTE and Installer finally decided to have the entire floor replaced based on your inspection.

Vince. just want to let you know that floor1 is going to reinstall flooring for us at no additional cost Floor and Decor has given us the full value in new flooring based on customer satisfaction and not on product defect.Thank you for all the time you spent on the inspection

Thank you so much. I must tell you; this is the very Best inspection report in detail I have ever received. Thank you so much. Have a great day!

Thank you for a great job, as usual, and we appreciate your support and service. Thank you again.